“Your brand is what other people say about you when you’re not in the room.”
Jeff Bezos, Amazon
When evaluating company performance, leaders look to the numbers. They rely on the metrics most impacting the bottom line like sales, operational efficiency, and revenue. It’s understandable when cold, hard facts can make decision-making feel easier. Yet this narrow view overlooks a critical element: the brand.
Companies wanting to grow sales, stave off the competition, or get the bottom line back on track need a brand audit. That’s because differentiation is more important (and harder to achieve) than ever. Audits uncover what makes a brand distinct, relevant, and valuable.
The better the brand, the bigger the business opportunities.